Legal

Privacy Policy

How we collect, use, and protect your personal information.

Information We Collect

When you place an order, we collect your name, delivery address, contact email, and payment reference. We do not store card numbers — card payments are processed securely through approved payment infrastructure.

How We Use Your Information

Your details are used solely to fulfil your order, communicate about delivery and support, and comply with applicable legal obligations. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Security

Order data is stored on encrypted systems. Access is restricted to authorised personnel only. We retain order records for the period required by Australian tax and business law, then delete them.

Your Rights

You may request access to, correction of, or deletion of any personal information we hold about you. To make a request, contact us by email with your order number and we will respond within a reasonable time.

Cookies & Analytics

This site uses minimal, anonymous analytics to understand traffic patterns. No personally identifiable data is attached to these analytics. We do not use third-party advertising cookies.

Third-Party Services

Payment processing is handled by Shopify and supported payment providers. Their privacy policies govern how payment data is handled during card checkout. Shipping labels may be generated through a domestic carrier integration; only your delivery name and address are shared for this purpose.

Contact & Updates

For questions about this policy or to exercise your privacy rights, contact us through our Contact page. We may update this policy from time to time; the current version will always be published here.

This privacy policy applies to personal information collected through this website. It is intended to operate alongside applicable Australian privacy and consumer-protection requirements.